Privacy Policy

This Privacy Policy explains how ProClipper ("ProClipper," "we," "us," or "our") collects, uses, stores, and shares information when you use proclipper.app and its video clipping, captioning, editing, account, and billing services (the "Service").

Information we collect

• Account information: your name, username, email address, profile picture, account identifier, password hash when using password login, and session information.
• Google Sign-In information: when you choose Google Sign-In, we receive your Google account's unique identifier, name, verified email address, and profile picture.
• Content and usage: YouTube URLs you submit, generated clips, editor uploads, generation status, credit usage, and interactions with the Service.
• Billing information: subscription identifiers, plan, payment status, billing period, and limited customer details received from Dodo Payments. We do not store complete payment-card numbers.
• Technical information: IP address, browser and device information, request logs, security events, and diagnostic data generated when you use the Service.

How we use information

We use information to:

• create and secure your account and authenticate your sessions;
• process submitted videos, generate clips and captions, and provide editing features;
• track credits, administer subscriptions, and confirm payments;
• operate, troubleshoot, improve, and protect the Service;
• prevent fraud, abuse, and security incidents; and
• comply with legal obligations and enforce our Terms of Service.

Google user data

ProClipper accesses Google user data only when you choose Google Sign-In. We use your Google identifier, name, verified email address, and profile picture solely to create or link your ProClipper account, authenticate you, and display your account identity. We do not request access to your Google password, contacts, Google Drive, private YouTube account data, or email.

We do not sell Google user data, use it for advertising, or transfer it except to service providers that help us operate the Service, when you direct us to do so, or when required by law. Our use and transfer of information received from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.

How we share information

We may share information only as needed with:

• Google for identity and authentication;
• Dodo Payments for checkout, subscription management, and payment confirmation;
• Cloudflare R2 and our hosting, database, queue, and infrastructure providers;
• professional advisers or authorities when required by law or to protect legal rights; and
• a successor in connection with a merger, acquisition, financing, or sale of the Service.

We do not sell or rent your personal information.

Cookies

We use essential cookies to keep you signed in, protect account registration, and temporarily remember a submitted video while you complete sign-in. These cookies are required for the Service to function. We do not currently use third-party advertising cookies.

Storage and retention

We retain account information while your account is active and as reasonably necessary to provide the Service, maintain security and billing records, resolve disputes, and meet legal obligations. Generated clips and uploaded editor assets may remain until deleted under our retention processes or following a valid deletion request. Backup copies may persist for a limited period before being overwritten.

Security

We use reasonable technical and organizational safeguards, including hashed passwords, signed sessions, restricted storage credentials, and encrypted network connections. No online service can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, export, object to, restrict, or delete your personal information. You may also revoke ProClipper's Google account access from your Google Account settings. Contact us to submit a privacy request. We may need to verify your identity before completing it.

Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it where appropriate.

International processing

Our providers may process information in countries other than yours. Where required, we use appropriate safeguards for international data transfers.

Changes to this policy

We may update this policy as the Service changes. We will publish the updated version here and change the "Last updated" date. Material changes may also be communicated through the Service.

Contact us

For privacy questions or requests, email [email protected].